Building On a Strong Foundation

Industry-leading enterprises are committed to achieving compelling and
far-reaching goals. Many of them, however, have come to believe that their bold
aspirations cannot be realized without a critical mass of business units and individuals aligned and working effectively within a shared framework, which may mean the
difference between success and failure. That’s why BusinessMaker believes establishing an IT framework, such as ITIL, is a critical strategy.

At its core, an information technology strategy framework defines the essential elements of the IT department’s overall strategy and how those elements should interact and grow to produce continued value.

An IT strategy itself focuses on how IT will further the organization’s business goals. Its framework is a conceptual structure that guides the implementation of that strategy while also tying in any outside relationships and resources that need to be managed so the strategy can function at its fullest.

No two information technology strategy frameworks will ever be exactly the same. What works at one time for a specific set of goals may never work again once the parameters change. That’s why it’s very important for IT leaders to understand the value of creating a strong framework that works smoothly even as new technology and business priorities are introduced.

While a CIO will traditionally take ownership of creating the information technology strategy framework, you’ll learn in this article how important it is to include other resources both within and outside the IT department to ensure the final strategy can hold its own as a business-leading element across the entire company.


That need to visualize IT’s effectiveness is exactly why you should focus on creating an information technology strategy framework.

‍The vast majority of decision makers in the business realm think in one acronym—ROI. And when it comes to IT, non-technical business leaders are either trying to get rid of IT investments with low or invisible ROI or turn up the value on those IT investments where they are seeing return.

Due to the nature of IT being a complex topic and having been relegated to performing only internal tasks in the near past, it can be really hard to understand how it’s moving the needle on business goals.

‍That’s why the information technology strategy frameworks we build today must have mechanisms that:

  • Tie each initiative to a business objective
  • Understand investment and ROI before pursuing an initiative
  • Quantify benefits of the initiative, especially when they aren’t explicitly monetary
  • Assess the impact of decisions before sinking a bunch of money into them
  • Continuously monitor an initiative’s impact on alignment and value to enable course correction before it’s too late

An IT strategy framework that enables these checks and balances will help bring business and IT alignment to the forefront and result in benefits such as the following:

  • Over 10 percent of IT investments don’t actually benefit business initiatives at all. Eliminating these outliers could easily eliminate 10 percent of your IT expenses.
  • By fine-tuning IT investments per your new alignment mechanisms, you’ll be able to make initiatives more efficient and create a better ROI.
  • With an alignment-focused IT strategy framework, you’ll have a guide for making better decisions when it comes to IT budgeting, application life cycles, enterprise-wide architecture planning, staffing, outsourcing, and more.
  • An organized and laser-focused framework gives you deep visibility into the current state of business and IT alignment to identify where value is being lost, root causes of misalignment, and the impact that management decisions have on alignment and value over time.

About Us

Develop Your Path to Greatness

At BusinessMaker, our business is helping your business succeed. Whether you need help with business planning, need back office support or need to change up your game to higher-level executive action, we’ve got programs and services you need to make your business rock.

Founded by Lee Lensky in 1998, we’ve had over 20 years’ experience in helping enterprises develop success in their PMOs and business processes. Our focus is finding areas where your business could be more productive and successful and then helping you develop the path to get it there.

Customer Testimonials

Professional Services

We focus on providing continuous improvement and Lean Business process implementation that help you achieve your business goals. Do you need help with building a world-class PMO? Streamlining business process to reduce operational costs? What about one-on-one mentoring to take your key personnel to the next level? We can do that.

Comprehensive Programs

Our kaizen approach to continuous improvement can address businesses in a variety of stages and sizes. Whether you’re just starting out, have too many hats as an SME, need high-level executive mentoring tips that fit your schedule, we can provide the professional guidance to meet your needs.

Amazing Results

Where do we deliver the most? In our clients’ results. We’ve worked with companies from single-person startups to Fortune 500 executives and everything in between. We provide a guarantee that if you follow our plan you will see amazing results.

Contact Us

Please use the contact form below, if you have any general questions or requests about our services.

Privacy Policy

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements